Oak Grove School District 68 is committed to maintaining an accessible website for all users. We work to ensure our website and any official web presence — whether developed by us or by third-party vendors — complies with the Americans with Disabilities Act (ADA), Section 504, and Title II. Our goal is to give everyone, including people with disabilities, equal access to information and services.
All web content is built to meet the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. On this site, every page and every uploaded document is checked against that standard automatically at publish time, so accessibility is verified before content goes live rather than after.
Reporting an accessibility concern
If you have trouble using any part of this website, contact the District Webmaster at webmaster@ogschool.org. We will respond promptly and work to get you the information you need without delay.
A formal written complaint should include:
- Your name
- Your address
- The date of the complaint
- A description of the problem
- The web address (URL) of the page
- The solution you're looking for
- Your contact information (email and phone)
Complaint resolution process
- Investigation — The Webmaster or a designated official reviews the complaint within 15 working days. Extensions require approval.
- Report — A written summary of findings and resolution is prepared within 5 working days after the investigation is complete.
- Follow-up — The person who filed the complaint is contacted to discuss the findings and any corrective action.
- Record keeping — All complaints and resolutions are documented at the District Office.
Our ongoing commitments
- Every page and uploaded document is checked for accessibility before it is published.
- PDFs, videos, and images are made accessible, including captions, transcripts, and alt text.
- Editors follow guidelines for uploading accessible content.
- We stay current with evolving accessibility standards and best practices.